Transfer a phone call with first telling the person you are transferring the call to is called an Attended Transfer. 


  • Once the phone has been answered you will see the Hold button. Press hold to place the caller on hold. 

  • Press XFER button. 
  • Dial the extension you would like to transfer too or look them up in the directory. You can also transfer to an outside line by dialing the phone number of the person. 
  • Press dial or wait for the auto dial. 
  • When the other person answers you can talk to them. Then when you are ready transfer the call by pressing the XFER button again. 

  • Once the call is transferred you will hear a busy signal and you can press End. 



Video Tutorial.